Welcome to Prime Pixels. These Terms and Conditions govern your use of our website, engagement with our services, and any related interactions. By accessing or using our website and services, you agree to comply with these terms. Please read them carefully before proceeding.
a. You must be at least 18 years old to use our website, request our services, or enter into any contractual agreements with us.
b. You are responsible for maintaining the confidentiality of any account credentials you use on our platform.
c. You agree to provide accurate, complete, and up-to-date information when contacting us or engaging our services.
d. You agree not to use our website or services for any unlawful, harmful, or unauthorized purposes.
a. We strive to ensure all service descriptions, packages, and pricing listed on our website are accurate. However, occasional errors or omissions may occur, and we do not guarantee the absolute completeness or accuracy of such information.
b. Prices for our services are subject to change without prior notice. Promotional offers or discounts may be offered for a limited time and could be subject to additional terms.
c. Custom project quotes provided separately will be valid for the period specified in the quotation.
a. By engaging our services, you agree to the scope of work, terms, and payment schedules outlined in the service proposal or agreement.
b. We reserve the right to accept or reject any service request at our discretion.
c. You agree to provide valid and updated billing information and to make timely payments as per agreed terms.
d. All payments are processed securely through trusted third-party payment processors. Prime Pixels does not store full payment information such as credit card numbers.
e. Delayed payments may result in suspension or termination of services.
a. We will work diligently to deliver services according to the agreed timeline. However, delivery times may vary depending on project complexity and client responsiveness.
b. Reasonable revisions are included within the scope of work as specified. Additional revisions beyond the agreed scope may incur additional charges.
a. Cancellations must be requested in writing. Depending on the stage of the project, cancellation fees may apply to cover work already completed.
b. Refund policies for specific services (such as retainers, project-based contracts, or digital marketing campaigns) will be outlined in individual agreements.
c. Prime Pixels reserves the right to terminate service agreements if clients violate these terms or engage in activities that harm our operations or reputation.
a. All intellectual property rights for content created by Prime Pixels (including designs, strategies, websites, and marketing materials) remain the property of Prime Pixels until full payment is received.
b. After full payment, ownership of final deliverables will be transferred to the client unless otherwise agreed upon in writing.
c. You may not copy, reproduce, distribute, or use any of our website or service materials without our express written permission.
a. Prime Pixels, including its directors, employees, and affiliates, shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or services.
b. We do not guarantee specific outcomes from marketing or digital services, as results may vary depending on numerous external factors beyond our control.
We reserve the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and continued use of our services constitutes acceptance of the revised terms.
For any questions regarding these Terms and Conditions, please contact us.